Business System Analyst

At CITTC, we know that people must be trained to impart the needed skill set to perform optimally in the right frame of mind. Therefore, our training and Consulting have been designed to factor in job requirements, company culture, and human psychology. We work with individuals and organizations of all sizes across many business sectors throughout Canada. We aim to provide IT professionals with a professional, top quality, flexible and affordable solution. We take great pride in offering a service that combines the high training standards expected in today’s working environment and a customer-centered and friendly approach.

The Opportunity
Duration: 12-month contract
Location(s): Edmonton – Remote

You lead the design of technology solutions by collecting and analyzing business requirements and working with developers and users to design and document functional solutions. Creates and maintains platform and project artifacts, including solution documents, user interface designs and wireframes, data mapping, user and system workflows, and reporting. 

You report to the Manager, Technology Platform Design and Management.

Your Career @ Chase IT– What you’ll do

 Uses subject matter expertise on the platform to provide support and consultation for end users, business, and project teams
 Provides project management for various projects and change requests
 Work with business groups to elicit and review requirements.
 Analyze and translate the business requirements into functional requirements for the platform, always considering the optimal user experience.
 Support the day-to-day portal platforms support team where required.
 Effectively communicate the designed changes to business and technical groups to ensure a common understanding.
 This requires working directly with QA and software development teams to ensure that what is developed and tested meets the business requirements and working with the business groups to present how the solution fulfills their needs.
 Viewed as a subject matter expert for the platform and provided input into the feasibility and reasonability of the requested changes.
 Analyze the changes and provide viable options to accomplish the change.

Must-have
 Bachelor’s degree required; or equivalent work experience
 Minimum 5 years of experience working as a Business Systems Analyst or similar role
 Experience working with web-based applications
 Proficient in reviewing, analyzing, writing, and maintaining documentation
 Experience leading small to medium-scale projects
 Experience working in an Agile environment.
 Proficiency in payment systems and the merchant acquiring business

We understand that marginalized individuals experience greater imposter syndrome because of systemic barriers. We encourage you to apply even if you don’t meet all the requirements.

Your Chase IT Career – What you get
 RRSP matching & defined contribution pension plan
 Flexible benefits package starting from Day 1
 Thrive in a Hybrid or Remote Model – including a tech peripheral rebate
 Learning & development programs and resources – plus unlimited free access to LinkedIn Learning & Udemy